Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: September 1, 2025

Our Privacy Principles

Secure by Design

Your data is encrypted and protected with industry-standard security measures.

Transparency

We're clear about what data we collect and how we use it for your service.

Your Control

You have full control over your data and can request deletion at any time.

1
Information We Collect

Account Information

When you create an account with AfterOrder, we collect:

  • Name and email address
  • Company information
  • Billing and payment information
  • Account preferences and settings

Business Data

To provide our inventory management services, we process:

  • Product and inventory information
  • Order and transaction data
  • Customer information (as provided by you)
  • Integration data from connected platforms

Usage Information

We automatically collect information about how you use our service:

  • Log data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar technologies

2
How We Use Your Information

We use the information we collect to:

  • Provide and maintain our inventory management services
  • Process transactions and manage your account
  • Send important updates and notifications
  • Provide customer support and technical assistance
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3
Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in these limited circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Service providers: With trusted third-party services that help us operate our platform
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Legal requirements: When required by law or to protect our rights and safety
  • Integrated platforms: With platforms you connect (Shopify, eBay, etc.) as necessary for the service

4
Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Employee training on data protection

5
Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, please contact us at support@afterorder.co.

6
Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and prevent fraud

When you close your account, we will delete your personal information within 30 days, except as required for legal or legitimate business purposes.

7
International Data Transfers

AfterOrder operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

8
Policy Updates

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification if you have an account with us.

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact our privacy team.

Contact Privacy TeamGeneral Support